All staff were exceptionally helpful and friendly

Very pleasant staff, no hassle, just done the job.

Not only did they rectify the Tyre Pressure warning on dashboard screen but I was booked in within the week! Being a single lady driver this was worrying me. Couple of other small points I raised were noted and explained on the Invoice!

I was given information about the car I ordered every step of the way, also encourage to phone or call in to the car centre at anytime,and ask any questions.

Efficient service and good communication

Nothing was too much trouble. Kept informed every step of the way and always contacted whenever needed straight away. Honestly was a first class service. Sam the sales executive was extremely knowledgeable and i honestly feel a great asset to mini.

Good guys.

All good

Kept informed. All staff helpful and polite

The overall experience couldn't have been better .. I give full marks!

As above, an excellent experience from start to finish!

Job done, honest with me

Mini dealer kept in touch regularly which was appreciated.

We are always very well looked after by Chris Shearer and his team at Vertu Teesside.

Went above and beyond my expectation

The staff that helped me were extremely helpful.

Was look after very well

Greattttt service

Good advice given and kept informed right through build to delivery

Josh was very much on our side! He knew our situation in depth and was able to update us as we needed. We were so impressed that when we called, he didn't need to check up on the repairs as he was already keeping up to date with the process.

Issue resolved and great friendly service.

Visit for an MOT. I always like the vehicle health check being carried out between the 2-yearly service schedule.

Jamie the sales person worked very hard to make sure everything was just as we wanted

Service was done as expected and car returned o my home

Treated well and with respect. Everyone was friendly and helpful.

Couldn't fault Jamie from start to finish on getting my new car.

The staff are all exceptionally helpful and polite and they always assist you when you attend the premises.

Sam sorted things out quickly and easily! No hassle at all.

Was kept informed by Sam all the way prior to delivery.

speedy booking and MOT

Always a good job

Picked up on time - Returned on time Very professional , friendly & courteous driver Car was returned clean inside and out - And a bottle of mini branded Water in the cup holder lovely touch !

Happy with my car and the service.

Amy kept me informed about everything while the car was with Vertu Teesside

fab garage no fuss no overselling fab. salesperson. JAMES. Sherris loved the pre handover video

Smooth transaction due to Jamie

All completed in a great time