OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
124 ratings and 87 comments received in the last 90 days.
11 August 2025
The centre was clean and tidy with a good selection of vehicles available The staff were polite and friendly
07 August 2025
Good staff knowledge
24 July 2025
Very satisfied
20 July 2025
Quick easy service
18 July 2025
See above.
15 July 2025
Maddie was really helpful, not pushy at all and really understood my needs. Very happy with the service.
08 July 2025
Staff updated us at every stage and addressed any concerns. On the day we collected the car Caitlin went through everything in detail with us and was available to help with any questions.
04 July 2025
Fantastic from start to finish
27 June 2025
I was kept up to date with the whole process and if I asked questions they were answered quickly
17 August 2025
Very sensible car book in process - the chap was able to sort out what service was required by checking the key (the lady I spoke to on the phone to arrange the date of the service asked me to bring in my service book!).
16 August 2025
Was all very smooth
16 August 2025
Tried other authorised dealers in the past and they have never been as good.
16 August 2025
As above question
11 August 2025
Encountered no problems and helpful staff
10 August 2025
Easy to book appointment. You understood my needs(ie given a waiting appointment) Friendly and courteous service staff member who dealt with me at showroom. Vehicle left in a clean state when complete. You explained what had been carried out.
09 August 2025
Good service, all as booked. On time. Justin Smith kept me in the loop as to progress etc.
08 August 2025
Quality of interactions and kept fully appraised.
07 August 2025
Efficient and friendly
07 August 2025
They were very helpful and had my vehicle repair very quickly, customer service was excellent
13 August 2025
Very good service Could have done with longer handover to understand features of car dashboard. Bit overwhelmed by it but was told I could go back