OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
114 ratings and 81 comments received in the last 90 days.
04 September 2025
Marc Mclaughlan was fantastic from start to finish Very easy to deal with and always positive
31 August 2025
From our first enquiry to handover the staff were very friendly knowledgeable and nothing too much trouble
22 August 2025
Perfect
13 August 2025
Very good service Could have done with longer handover to understand features of car dashboard. Bit overwhelmed by it but was told I could go back
11 August 2025
The centre was clean and tidy with a good selection of vehicles available The staff were polite and friendly
07 August 2025
Good staff knowledge
24 July 2025
Very satisfied
20 July 2025
Quick easy service
18 July 2025
See above.
10 September 2025
Emma provided excellent customer service.
08 September 2025
I was able to book a courtesy car while my car was being serviced.
08 September 2025
Great people. Helpful, knowledgeable and professional
08 September 2025
It was great, my car got straight in the garage with the help of the team. Faults were fixed and up to now no further problems. Thankyou
07 September 2025
I booked on line for MOT and wasn't booked on when I got to MINI service !! I won't do on line again !! Luckily there was a cancellation and I was fitted in. Helpful woman on service desk booked me in.
02 September 2025
Bonus to Emma and the service team please. Got the car sorted so I could get it home before rush hour traffic. Good understanding of the clientele. Thank you Emma!
02 September 2025
Everyone welcomes you into the show room, smiles communicates, and very professional from beginning to end. We would like to thank Madeleine and Eddy in particular and everyone else for making our experience very special!!!!
31 August 2025
Brilliant
28 August 2025
Excellent
25 August 2025
As detailed above
04 September 2025
Plenty of information given, we were were not rushed and made to feel special, a good handover and familiarisation of the car by Rebecca. A special thank you to Eddy for his care and kindness also for my white Mini cap, I love it!