OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
136 ratings and 91 comments received in the last 90 days.
27 June 2025
I was kept up to date with the whole process and if I asked questions they were answered quickly
17 June 2025
The car took longer to arrive than anticipated but the support to set me up and show me what to do was second to none.
16 June 2025
Staff were good especially Sam Charnock
10 June 2025
Marc was so helpful answered all my questions
08 June 2025
This is the only time ever I've returned to a dealership or sales exec, speaks volumes
05 June 2025
I love my new car, Mark was patient and was able to answer all my questions.
04 June 2025
Very happy with the service that we were given. Very friendly centre.
03 June 2025
Professional but friendly without being overbearing. There was an issue which was not their fault but they kept us up to date and did everything they could to resolve the issue as soon as possible.
03 June 2025
All different options about each specification was given too me
06 July 2025
Excellent customer service
04 July 2025
Extremely satisfied.
02 July 2025
See Above
01 July 2025
I got an appointment for the car to be looked at within two days and problem was rectified that day.
25 June 2025
The video that talked through the MOT is very informative
25 June 2025
Service carried out satisfactorily and I was contacted as soon as my car was ready. Vidio received of the service.
23 June 2025
Very slick check in and return
22 June 2025
Quick service and really helpful and friendly
22 June 2025
Timely and friendly
18 June 2025
Very helpful, kept us informed
04 July 2025
Fantastic from start to finish